Swan Hotel & Spa, Lavenham
About the Hotel
Swan Hotel & Spa, a 4-star Lavenham hotel, features 46 elegant bedrooms, a boutique spa, and two distinctive restaurants. Guests can experience
Rooms & Amenities
Rooms offer a variety of styles, from Lavenham rooms with original features to luxurious
Dining Options
The
Leisure & Spa
Location & Transportation
Located within the historic village, the Lavenham hotel is near notable attractions such as
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Locker room
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Spa & Leisure
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The Swan is a charming property in the beautiful village of Lavenham, with a warm atmosphere and great staff who made dining a pleasurable experience. However, several basic expectations were not met, particularly regarding room comfort and noise management. While the food quality stood out, the accommodation left much to be desired in terms of maintenance and sleep quality, especially given the price point.
Our stay at the Swan was quite mixed; we enjoyed the charming historical ambiance and the lovely village of Lavenham, but there were notable shortcomings with the service and room comfort. The dining was also hit or miss, with some excellent food marred by slow service at breakfast. While it has a unique character and good dining options, it's clear that certain aspects need improvement to match the premium prices.
During my stay at the hotel, I encountered a mix of positives and negatives. The hotel is steeped in charming historical ambiance, and I appreciated the luxurious spa services, which provided a wonderful relaxation experience. However, my dining experience was less than ideal due to slow service and a lack of variety. Despite some inconveniences with the room temperature and service fluctuation, the overall atmosphere and staff attentiveness made the stay enjoyable.
The hotel has a charming medieval architecture that adds character, and it offers a lovely spa with great services. Unfortunately, some dining experiences were underwhelming, and the staff at times seemed unengaged with guests, which detracted from the overall experience. While the rooms were clean, they lacked some modern touches, and the view from my room was disappointing.
While the spa facilities at The Swan are fantastic and definitely a highlight, my recent stay was marred by some underwhelming aspects. The rooms could use a bit more attention, and the dining experience didn't quite meet my expectations. I appreciated the warm service, but overall, I felt the hotel could improve in various areas to justify the prices they charge.